kotak.com Customer Service, Complaints and Reviews

Kotak Equity Saving scheme. Regular plan, Monthly dividend. Folio number- 4636270/20
I have not received any statement of my account or dividend statement after October 2017. I am also not getting regular dividend though as per scheme I should get a dividend every month.
Please, look into it and send me a consolidated statement from beginning up to March 2018 and separately for April 2018 and then regularly.

Name: Benjamin Ladislaus Mariasoosai
My plan: Kotak Select Focus Fund - Growth (Regular Plan)
Advisor: ARN.0098
Sir,
Greetings,
I am investing in Kotak Select Focus Fund Growth plan SIP monthly Rs25000/ When I was looking for an investment fund I was trapped to the Geojit broker. I wish the total money I invest should go to my plan. I don't want my hard earned money even a penny goes to the broker. Hence I want to rid of my advisor/broker from my plan to continue my investment. Please advise me how to rid of my advisor & What I should do in this regard? I am looking forward to your reply quickly. Thanking you,
Yours,
Benjamin Ladislaus Mariasoosai.

My name is Sangeeta Agarwal. I am from West Bengal. I wanted to apply for Loan. But the Bank authorities checked my CIBIL and said that there were so many loans in my account. I had not taken any loan to date. Some other Sangeeta Agarwal of Rajasthan had taken all those loans and it is showing in my CIBIL. PAN number is showing same AEDPA5344L. Other details like Aadhar number, passport number are different.
Loans are taken from Kotak Bank CSG152726917, HF37342708, Kotak credit card no 4147671602682407.
ICICI Bank LBJAI00004111508, LBJAI00004111510, LBJAI00004111518, LBJAI00001960001. Capital First Business Loan 13202095.
Citibank loan 702274. Citibank Creditcard 5189369098475008.
INDUSIND Bank credit card 5160680242076002
SBI card 0005264685316529047.

We have sent 3 cheques for collection to your Bhagwatipur, Kolhar, Ahmednagar Branch on 29/12/2017 with the request to send the proceeds by way of DD of SBI on Kopargaon. However, on 19/01/2018 they have issued DD on their Sangamner branch, which is 50 K.Ms. away from us. Your Sangamner branch misplaced our DD of Rs.2920. After frequent reminders they have returned our DD with the reason, the validity expired. We have again contacted your Ahmednagar branch for revalidation. However, your Ahmednagar branch has not responded to us with reason that brings an application from the purchaser of DD and asked the purchaser to come at the branch personally. We have complained to your General Manager, however, he has not responded to us, to date. Being a banking institution, we are pressing hard by our customer, who have given cheques to us for collection, since long back. Please advise what to do.

hi, I have complaint regarding the lost of my debit card in the last week of may but I haven't received my debit card till date. Please check what is the issue with this I can't take this any longer already its been almost 20 days. If I didn't got any solution for this soon I will switch my account to another bank.

Hi,
I applied a credit card sending address replacements. I was given replacement address also so that they gave time within 10 working days they will deliver but til now I didn't get any reply. Please do a follow-up.
Thanks.
Nishanth S

I, Amit Kumar opened a saving account online with zero balance on 19/09/2018, but yet I have not received the passbook. Please send me the passbook.

While trying to log in undernet banking, the login page is not displayed and hence not able to log in for net banking for my account number 2213483663. I had tried several times during the last 10 days but could not succeed. Earlier I was able to log in. Please inform me whether any technical issue or any change in the link?
Also, inform e-mail_id of customer care mail sent on mail_id service.bank@kotak.com could not be delivered.

I the undersigned wish to close my savings account 521xxxxxxx498 held at Kothrud Pune branch. Please let me know email id of concerned where to send the email and address of the branch to send the letter for closure. Also, please let me know the FD closure process too. I have withdrawn saving account money already. You may transfer the FD amount to my savings account at HDFC bank, mayur colony Pune. Account number 014xxxxxxxxx0282 and IFSC code is HDFC0000149.
PRashant Bhatmule

I haven't received my credit card for Kotak Mahindra bank. I applied for it but it was sent to my earlier address so I would like to know how can I get my credit card in my changed address.

I need my credit card (4166 xxxx xxxx 3697) statement from 01 December to 31 December 2018. I call two days ago from times to time but your side no response. I don't get statement before 24 hours. Please send my credit card statement as soon as possible.

Dear Team,
I have got a vehicle loan from HDFC bank and the same have been debited in my Kotak bank savings bank account number 931xxxxxxxx913 every 5th date for the past 3 years. Kindly arrange to inform me about the last date of EMI. My passbook reference is 'ECSIDR-HDFC BANK LTD KMB-0000037340881'
Thanks and regards
Elango.T
Contact: 9952335735

From 27/12/18 to date I'm calling your customer care people but till now I didn't get any proper response from them this is the worst experience. I never have seen from another bank like this actually I asked some discount from Bankside about my credit card but whenever I called each person told me to different amount actually I didn't mention the amount this is the way to you help customer so please check with your bank or higher and get me back soon as possible til I didn't pay the bill amount.

Dear sir,
The amount of RS. 5000 was debited from my account but not credited to beneficiary Account either not recessed my account.
Transaction id: UPI903720872658

Your employees are a fraud. They talk about zero balance account opening but opening chargeable accounts and also did maintenance charges.

Dear Sir/Madam,
With reference to the above, I like to inform you that I have joined Spectro analytical lab company and my salary comes in account number 2311xxxxxxx55 in December 2018 so please update it.
Warm Regards
Bindheswari Kumar

On 8.8.2018 while purchasing SBI MF online my account number 741xxxxxxx879 has been debited but SBI MF shows that transaction has been failed. Please refund the amount immediately. One more thing I am facing difficulties when using Payment Gateway for payment to other entities through net banking. No payment can be done through Net Banking through Payment Gateway. Only once when it is done the problem arose that transaction failed, as detailed above. Please look into the matter urgently.
Thanks,
Rita Bandyopadhyay

Reference TID number: 79006564
D.No: CHLD236230718164637
Date: 25/7/2018
CHLD00011071417599599 Date:30/07/
Kindly note that we keep on sending requests, for the Printing Rolls. In addition to that, we are frequently doing numerous followups. But, we have not yet received the Rolls. In fact, we received the message on 26/7/2018 stating that the Rolls were sent to us. The same is not yet reached our office. It's highly surprising, Why such false commitments were given? Hence, Kindly make an investigation and forward all the pending Rolls so far we were registered our request. Kindly treat this as at most urgent.

I have handed over the cheque towards credit card payment of Rs.12979/- on 2nd August 2018 in Saraswathi Puram, Mysore branch drawn on the Mysore merchants co.op bank, Mysore vides number 682903, dated 31/07/2018. But till today they have not sent it for collection. I am receiving the calls from your credit card department for collection of the balance also receiving the message for non payment. My customer ID is CRN39749373. Please look into the matter as soon as possible.

Sir, On dated 16th October 2018 at 08:50 from Jalaram Petrol pump at Valia use my card for withdrawal Rs 6000/- but I did not receive money from SBI atm and on display shown "Out of Service* after that check my statement 6000/- rupees deducted from my account Many times going to the bank for complaint but not a proper response from bank staff. till date, I have not received my money. So I kindly request you to check the details and solve my problem.
Name: Jaydipsinh Pratapsinh Piludariya
Account number: 7111519902
Branch: Ankleshwar 393001
IFSC: KKBK0003008
Address: Kuber Plaza station road, Bharuch
Ankleshwar 393001
Gujarat India
Mobile: 99795624225