blackpeoplemeet.com Customer Service, Complaints and Reviews

I recently paid for the 3-month payment of $42 yesterday and have not gotten any type of benefits. I don't appreciate paying for something I can't even use. Please refund me my money and deactivate my account with this service.

Hi there, I signed into my account from another device and now it wants me to pay again. Why is it asking for payment when I have already paid? When I open the account and try to use its features, it asks for payment.

I have been charged $70.00 and I did not agree on those terms. According to the website and the instruction, I follow I was supposed to be charged $4.25. I want to cancel that service and have reimbursed my money. Please contact me at your earliest convenient at 832.967.6476.
Thank you,
Saroha Ortega Guerra

I'm wondering why if I paid for the site, and when I log back in the site took all my pictures down then ask me to purchase another one.

I met someone on Black People Meet and it has become a serious relationship and I want to cancel my subscription effective immediately and do not authorize any additional withdrawals from my checking account.
Thank You
Susan Langdon
Email: felter522@gmail.com
Contact: 402-679-34229

My account has been hacked by someone else and has changed my photo and password. I would like to cancel my membership to stop any more charges. My phone number is 1-706-374-6593 or 1-706-633-6593.
Rick Garren.

I can not subscribe to any dating site, real or swingers. My bank has assured me that they are not blocking the transaction. Your website can not process credit card transactions. I have two credit cards, different banks, neither work. The banks blocking the transaction is not the problem. The problem is on your end or a third party is blocking the transaction and I view that possibility as very unlikely. What can you do to resolve this issue of not being able to use credit cards for payment of subscription? Can not use PayPal. I am having problems with PayPal. How can payment be made if you can not process credit card transactions?

Reference number: 190727-001109. I renewed my account on Saturday 7-27-19 and accidentally hit the wrong key for 6 months. it should have been for 1 month only. they changed the site, (including the renewal account page which makes it very confusing) for people. I don't even know how much 1 month renewal is because it doesn't show up on the Acct. Status page. They charged me $54.93 for 6 months. I don't want a 6 month renewal subscription. This needs to be changed to one month only. this is no way to treat customers. Please cancel the 6 months and make it 1 month. I will also be writing BPM in TX also.

I want my account closed down, someone has hacked it and is trying to use it for illegal reasons as soon as possible.

Wow! I attempted to email you within the dating site, I paid you $33.96 on 3/4/2017 via pay pal I also uploaded a photo that is still waiting to be posted on the same day, I choose 1 month, not 3 months, paid invoice #: 16305090.
your site gave me an answer on how to upload my photo? I don't know if my email got to you or not, however, I'm not a happy customer. I don't have an account yet? what is going on? I posted that same photo on senior bpm and also posted it on another dating site. You are the only one that got paid and you are the one that is not responding to my membership?

I have been trying to put in my card information for three days and has been declined each time. My card is current and active and has money on it. I also double-checked the numbers several times and it is correct. Why am I being declined?

I would like to get a refund. I did not want a premium membership. I literally just charged for a membership a few minutes ago and would like my money back.

I mistakenly signed up for your dating site. I did not read the fine print. I want to cancel right now. I just purchased today. I want a full refund. Or I'm contacting the BBB. This auto renewal stuff is a scam. I want my money back right now. You scamming people.

I cancel my membership last month when I called your Customer Service No Today, your company deducted $18.×× from my debit card. I don't appreciate it at all.Refund all my money that your company has deducted from my Debit Card as soon as possible. Ms. Freda Robinson
972. 404-6564

Hello,
I signed up for 1 month for $14.99+ $3.99 activation. It charged me $57+ dollars on 3/18/2017. Almost $40.00 extra to me. Please call me at 404-437-3309
Quentin Tucker

Hello,
My BP name is ANDRE12345. I saw an old page it was DRESKI3535. I want to log into that account. How can I do that? Please call me at 773 574 3123
Andre Washington

Hello,
I am trying to contact your office by phone and email. I need to return my money back to my account. I by mistake click the upgrade and was charged over 30 dollars from my account.
I did not allow this so please someone contact me. If you look at my account you will see that I don't make that kind of charge.
Stacy Isbell

Hello, you guys took 70 something dollars from my account. I was not satisfied with your service, I was not aware of the charges, please refund my money I canceled my service.

To whom this may concern,
I just recently signed up for this online account. I was unaware that my bank card was going to be charged one time 75.69. When I signed up I believed that I would be paying 2.99 a week NOT a one-time charge of that amount mentioned previously. I need a full refund of the subscription amount and service charge fee and my account to be canceled immediately. I need someone to rectify this situation as soon as possible. I would greatly appreciate it. I can be reached at this email: oneishasmith7@gmail.com.

Hi there,
I would like to cancel my subscription to blackpeoplemeet.com. Can you please confirm that it would not be renewed?
Please let me know if there are any concerns.
Nadia